Create your pkokapk account in a few steps
Registration is one short form — your mobile number, a password, and the wallet you use, whether that's bKash, Nagad or Rocket.
Help when the form will not go through
Most sign-up snags are small: a code that arrived late, a password typed with the keyboard in the wrong language, or a wallet name that does not match. Live chat and our support inbox are the two ways to reach us, and both start with your mobile number. Tell us what you see on the screen — the exact error, the step you are stuck on — and the reply comes back quicker. Ask before you submit, not after.
Chat on the form
The chat button sits on the register screen itself. Open it before you close the tab and we can see which step failed on your number.
Support inbox
Send your number and a screenshot of the error to our support address. It helps most when a code fails on a handset that changed SIM recently.
Wallet-side trace
If bKash, Nagad or Rocket shows the transfer as done but the wallet balance lags behind, send us the transaction ID from the SMS and we will trace it.
What the sign-up form asks for
The form is short on purpose. You give us a mobile number you actually use, choose a password, and pick your wallet type so we know where the funds will come from. A one-time code goes to that number — type it in and the account is yours. No email chain, no queue to sit
in. Signing in later works the same way: your number, your password, and the code when we ask for it. If you change handsets, keep the same number active so the code still reaches you. One thing is worth doing early — check that the name on your bKash, Nagad or Rocket account matches what
you type here. A matching name keeps the funding step clean later; a mismatch is what gets a transfer held. Your account wallet is where deposits land and where you track what you have spent. You can open it from the menu on any phone, and nothing is charged for holding an account. You may
walk through the lobby before you fund anything.
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Mobile number first Your number is the account key. The one-time code lands there, and it is also how we reach you about wallet activity and anything unusual on the account.
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Match your wallet name The name on your bKash, Nagad or Rocket account should match the profile you type. Getting that right at sign-up saves a correction before your first transfer.
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Password plus a code Signing in needs your password and the code we send to your number. That second step is what keeps a stolen password from being enough on its own.
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Look before you fund You can move through the lobby and open tables like Roulette Wildcard before putting money in the wallet. Nothing on the account forces a deposit on day one.
Account
The form is short on purpose. You give us a mobile number you actually use, choose a password, and pick your wallet type so we know where the funds will come from. A one-time code goes to that number — type it in and the account is yours. No email chain, no queue to sit in. Signing in later works the same way: your number, your password, and the code when we ask for it. If you change handsets, keep the same number active so the code still reaches you. One thing is worth doing early — check that the name on your bKash, Nagad or Rocket account matches what you type here.
See the LobbyYour details are encrypted for secure account access.
Funding your new account with local wallets
Your wallet choice at sign-up is the one you will see on the deposit screen. Pick bKash and you will be asked for the amount, then sent to the bKash app to approve with your PIN. Nagad runs the same way. Rocket needs a transfer to the number we display, and you keep the transaction ID from the SMS. Send from an account in your own name — a third-party transfer gets held while we ask questions.
bKash
Choose bKash on the deposit screen, enter the amount, then approve the request in the bKash app with your PIN. The wallet balance moves once the confirmation shows.
Nagad
Nagad works much the same: pick the amount, approve the prompt on your handset, and keep the reference number in case we ask for it later.
Rocket
Rocket takes a transfer to the number we show, plus the transaction ID pasted back into the form. Keep the SMS until the balance in your wallet reflects it.
Questions people ask before registering
The same handful of things come up before a first account is opened. Here is how the form, the code and the wallet fit together. If your question is not here, the chat button on the register screen reaches the same support people.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.