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What pkokapk Does With Your Account Data

This page sets out exactly what personal data we collect when you open an account, how we use it, and how you can access or correct it.

Account data handled with carebKash, Nagad, Rocket payment details protectedYou can request access or correction at any timeNo data sold to third partiesPolicy applies to all eligible Bangladesh regions
pkokapk What pkokapk Does With Your Account Data
DATA HANDLING IN PRACTICE

Security, Cookies, Retention and Your Account Rights

We approach data handling the same way we approach payments — keep it straightforward, do not overcomplicate it, and make sure you know where things stand. Your account data is encrypted in transit using standard SSL protocols, and wallet references like bKash or Nagad transaction IDs are never stored in plain text. If something looks off — a login from an unfamiliar device, a change to your linked Rocket number — we flag it before it moves further.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and payment method. No third-party advertising cookies are placed on your device through our pages.

Data Retention

Account data is kept for as long as your account is active plus any period required by applicable law for financial record-keeping. When you request deletion, we remove personal identifiers and anonymise transaction logs where full deletion is not legally possible.

Account Security

Every login triggers a verification step. If you update a linked wallet — switching from one bKash number to another, for example — we send a confirmation to your registered contact before the change takes effect.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request account closure at any time. Rights may vary depending on your local law and the eligible region you access the platform from.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to know what data we hold about you, request a correction, or ask us to remove your account information, reach our support team through any of the channels below. We aim to respond to all data-related requests within a reasonable period. For wallet-linked queries — for example, if you need to update the bKash or Nagad number on your account — include your account email and the last four digits of the wallet number so we can verify you quickly.

Email Support Send your data request or privacy question to our support address. Include your account email and a brief description of what you need so we can handle it without unnecessary back-and-forth.
Live Chat Open the chat widget from any page while logged in. Our team can confirm what data is on file, help with wallet detail updates, or escalate a deletion request to the right department.
Account Settings Path Some data corrections — display name, contact number, linked wallet — can be handled directly in Account Settings without contacting support. Log in, go to Settings, and select the field you want to update.

Common Questions About Your Privacy on pkokapk

These are the questions we hear most often about how data works on the platform. If yours is not here, the live chat or email channel in the section above will get you a direct answer.

We collect your name, contact details, and the wallet identifier you link — bKash, Nagad, or Rocket. Device data like browser type and IP address is logged automatically for security purposes.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is never passed to advertisers, data brokers, or any unrelated third party.

We keep your data while your account is active and for any additional period required by applicable law. When you request deletion, personal identifiers are removed as soon as legal obligations allow.

Yes. Contact us via live chat or email with your account email address and we will provide a summary of the personal data on file, subject to identity verification and your local legal entitlements.

Log in and go to Account Settings to change your linked bKash, Nagad, or Rocket number. A confirmation is sent to your registered contact before any wallet change takes effect.

This policy applies to all accounts on the platform. Access and specific data rights depend on your local law and the eligible regions we serve — if you are in Bangladesh, those conditions apply to how we handle your information.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.