Verify Your pkokapk Account
Verification is how we keep your balance yours. We ask for a clear photo of your National ID or passport, a selfie holding it, and — where your wallet name differs from the ID — a shot of the wallet profile showing your number. The check confirms you are the person named on the bKash, Nagad or Rocket account you cash out
to. It is also what keeps a stranger from draining your balance if your phone or SIM is taken. Same name-matching any cashier does before handing money across a counter.
- Open the verification tab — Sign in and head to account security, where the upload fields sit together on one page.
- Send us your ID — A flat photo of your National ID or passport with all four corners visible and no glare across the text.
- Add a selfie — Hold the ID beside your face so the photo and the document are both readable in one frame.
- Match the wallet name — If your bKash or Nagad account reads differently from the ID, include the wallet profile screen too.